Quality Policy

We pursue the customer's satisfaction through anticipating diverse social needs and showing our creativity as a trading company specialized in automotive materials and parts.

We contribute to the sustainable development of society through environmental conscious products by continuously improving management as a business forerunner.

To achieve the quality policy ,we implement the following measures.

1. We define the framework of quality policy and make an effort to achieve them. Then we
　 re-examine them and strive to improve the quality.
2. We train our human resources to develop new products to meet customers' needs.
3. We pursue the technological innovation through creativity and improvement.
4. We promote the continuous improvement of products and management system through grasping
　 diversified needs.
5. We tackle environmental friendly social challenges such as eco friendly energy, resources saving
　 and recycle activities.

Environment Policy

As we understand the environmental impact related to the business activities. We shall strive for promoting the continuous reduction of the environment impact and the prevention of environmental contamination by creating and maintaining an environmental management system.

Activity Policy

Considering above mentioned environmental policy

（1）

To reduce power consumption　by using power efficiency.

（2）

To reduce industrial waste through sorting and recycling.

（3）

To reduce the consumption of paper for business usage

（4）

Green procurement

（5）

To utilize renewable energy effectively , we introduce solar power generation system from June 2014.

（6）

Appropriate management of various chemical substance

Efforts on European RoHS directive

Environmental protection is one of the most important issues in corporate management for the company. Currently, we are making efforts to contribute to the development of a sustainable society while maximizing corporate value. We are actively promoting the elimination of harmful substances in the product from the RoHS Directive.

Basic Policy on Customer Harassment

We strive to provide products and services that satisfy our customers.
On the other hand, we recognize customer harassment (seriously disruptive behavior by customers or other parties toward our employees) as a serious issue that can negatively affect the workplace environment.
To protect the human rights and safety of our employees, we have established the following basic policy.

1. Specific Actions Covered

Verbal abuse, insults, or derogatory remarks that demean or deny an individual's character or dignity

Intimidating behavior or violence

Persistent demands for apologies or demands to bow down in apology (dogeza)

Prolonged detention or excessive demands without reasonable grounds

Slander or defamation of individual employees on social media or the Internet

2. Response to Customer Harassment

If any of the above-mentioned actions are identified, we may decline to provide products or services and may refuse to provide further assistance.

Furthermore, if an act is deemed malicious, we will take a firm stance, including legal action, in cooperation with the police, attorneys, and other relevant authorities.

3. A Request to Our Customers

We kindly ask for your understanding and cooperation so that we can continue to build good relationships with everyone and provide better services in the future.